Keep your Teleste products under valid support to ensure fast response times.
Keeping your Teleste products under valid support allows you to fully benefit of the devices and software licenses that you have invested in. It ensures immediate support in technical issues and continuous availability of software updates and improvements.
You can cover your devices and software licenses with our support services one at a time or utilize our comprehensive Support Agreement plan to get an uninterrupted and carefree support coverage for all your Teleste products under a single agreement.
Support Plans
support levels
Premium
The following services are included in TelesteĀ“s Premium support
- Software upgrades & updates
- Email support
- Telephone support
- 24/7 Email support
- 24/7 Telephone support
- Remote diagnostics
- Repair turn-around time: 7 days
Standard
The following services are included in TelesteĀ“s Standard support
- Software upgrades & updates
- Email support
- Telephone support
- 24/7 Email support
- 24/7 Telephone support
- Remote diagnostics
- Repair turn-around time: 14 days