Our support agreements guarantee an uninterrupted and carefree support coverage for all your Teleste products under a single agreement. Please submit your request to receive our proposal.
support levels
Premium
The following services are included in Teleste´s Premium support
- Software upgrades & updates
- Email support
- Telephone support
- 24/7 Email support
- 24/7 Telephone support
- Remote diagnostics
- Repair turn-around time: 7 days
Standard
The following services are included in Teleste´s Standard support
- Software upgrades & updates
- Email support
- Telephone support
- 24/7 Email support
- 24/7 Telephone support
- Remote diagnostics
- Repair turn-around time: 14 days
